![]() ![]() collect integrity events and configuration records from gaming machines.collect meter reading information from gaming machines.Service Credits can be used by venues to reduce the monthly CMS monitoring fee.ĭata Monitoring Services (DMS), a branch of MAX, operates the CMS and are required to do the following: If service levels are not met by MAX, venues will be paid Service Credits. MAX is required to provide minimum service levels to venues.If the CMS is not working, contact Max immediately on their 24-hour help desk, 1800 706 221. Venues are responsible for ensuring that gaming machines are connecting and communicating with the CMS. All electronic gaming machines operating in NSW registered clubs and hotels must be connected to the CMS in accordance with approved connectivity arrangements PDF, 162.27 KB.
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